Return Policy

At Rusmixallgoods.com, we want you to be completely satisfied with your purchase. If you are not happy with your items, we offer a hassle-free return process.

Eligibility for Returns

• Items must be returned within 30 days of receiving your order.
• Products must be in new, unused, and resalable condition. Items should not show signs of wear, damage, or alterations.
• Sale items and gift cards are non-returnable.
• Personalized or custom products are also non-returnable unless defective or damaged upon arrival.

How to Return an Item

1. Request a Return Authorization: Please contact our customer service team at [customer service email] to initiate your return. Provide your order number and details about the product you wish to return.
2. Pack the Items: Ensure the product is packed securely to prevent damage during return shipping. Include the original packaging, tags, and any accessories that came with the product.
3. Ship the Item: Once your return is approved, you’ll receive detailed return instructions. Please return the item to the address provided by our team. Customers are responsible for return shipping costs, unless the item is defective or damaged.

Non-Returnable Items

• Gift cards
• Sale items
• Personalized or custom items
• Undergarments or swimwear (if unsealed)

Refunds

• Once your return is received and inspected, we will process your refund. You will receive an email notification about the status of your return.
• Refunds will be issued to your original payment method. Please note that it may take several business days for the funds to appear in your account, depending on your payment provider.
• Shipping fees are non-refundable, except in cases of defective or incorrect items.

Exchanges

If you would like to exchange an item for a different size or color, please contact our customer service team. We will guide you through the process of returning the original item and placing a new order.